Customer Service Expert - Remote Job at YO AI Labs, Atlanta, GA

  • YO AI Labs
  • Atlanta, GA

Job Description

Job Description

Job Description

Customer Service Expert – Phone Support (LATAM)

Role Type: Contractor
Location: Remote, LATAM
Schedule: 4 × 5-hour shifts/week, up to 20 hours/week

Role Overview

micro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Your work will also contribute to AI training. No prior AI experience is required.

Scope of Work
  • Make and receive calls on behalf of customers.
  • Handle appointments, reservations, scheduling, and confirmations.
  • Communicate clearly with US-based businesses.
  • Navigate phone menus and call-center systems.
  • Document call outcomes accurately and confidentially.
  • Manage consecutive calls while maintaining service quality.
Required Skills
  • Phone Calls
  • English Communication
  • Customer Service
  • Scheduling
  • Appointment Handling
  • CAPTCHA
  • Attention to Detail
Preferred Qualifications
  • Phone-based customer service or virtual assistance experience.
  • Fluent, clear spoken English.
  • Comfortable with outbound calls and automated phone systems.
  • Reliable internet, quiet workspace, and quality headset.
  • Able to work independently and meet shift requirements.

Job Tags

For contractors, Shift work

Similar Jobs

Gilbane Building Company

Sr. Marketing Specialist Job at Gilbane Building Company

 ...seeking a dynamic and experienced Senior Marketing Specialist to join our West Division,...  ...schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to...  ...while providing guidance and support to entry-level team membersLeads data maintenance for assigned... 

SONI

Attorney Job at SONI

 ...This role is an attorney position focused on supporting corporate immigration matters within a fast-paced, client-driven environment. The attorney will collaborate with internal teams and client stakeholders to manage employment-based immigration filings, provide legal... 

EIS Group

Remote Payroll Clerk Job at EIS Group

 ...Eis group usa is seeking a detail-oriented Payroll Clerk on a full-time contract to support accurate and timely payroll processing, maintain...  ...HR and Finance while safeguarding confidential information. Remote or hybrid options may be available based on organizational... 

Adventist Health

Sr. Registered Dietitian, Full Time, Days, Hybrid Job at Adventist Health

 ...care for inpatients and outpatients. Establishes and maintains active communications with patients, physicians, nurses and other dietitians and the Nutritional Services Staff. Provides clinical care efficiently and effectively using a high level of technical and organizational... 

Peak Marketing

Sports-Minded Marketing and Promotions Associate Job at Peak Marketing

 ...Sports-Minded Marketing and Promotions Associate 16 hours ago Be among the first 25 applicants Direct message the job poster from P....  ...you. Apply today and become part of the team! Seniority level Entry level Employment type Full-time Job function...